Royale Chulan Bukit Bintang, Kuala Lumpur - Reviews, Room Options & Prices 2025

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About the Hotel

Jalan Bukit Bintang 17-21, Kuala Lumpur, Malaysia, 47800

The 4-star Royale Chulan Bukit Bintang in Kuala Lumpur's Golden Triangle features an outdoor swimming pool and a health club. The property combines marble floors throughout spacious areas with modern Asian-style accommodations.

Modern City View Rooms

Royale Chulan Bukit Bintang offers 400 rooms equipped with minibars and LCD televisions. Each air-conditioned accommodation includes city views, safes, free WiFi, and complimentary toiletries.

Malaysian International Dining Options

Two dining venues serve guests: Sunflowers Brasserie offers Malaysian, Asian and international cuisine in buffet and à la carte formats, while the café provides drinks and snacks with nightly live entertainment.

Business and Leisure Facilities

The property maintains a fitness center and an outdoor pool. Business travelers benefit from a business center, while an experienced banquet team manages conferences and functions.

Central Transport Hub Location

The Royale Chulan stands within a 5-minute walk to Imbi and Bukit Bintang monorail stations. Notable landmarks within 1 miles include the Petronas Twin Towers, Kuala Lumpur Convention Centre, and Chinatown.

“Staying here, I loved the vibrant food scene just steps away!”view full review

View hotel on map

“Enjoyed my stay, wonderful experience overall, would recommend!” view full review

Check-in/Check-out

from 15:00-23:00

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

A buffet breakfast is served and charges are applicable.

One child: 0 - 7 years

Existing beds: FREE

Extra bed: MYR 50

One child: 8 - 18 years

Extra bed: MYR 50

Maximum capacity of extra beds in a room is 2. Maximum capacity of cots in a room is 1.

Pets are not allowed.

Year renovated:2012

Number of floors:20

Number of rooms:400

Former name

The Royale Bintang Kuala Lumpur

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Suite

Max:

2 persons

55 m²

Bed options:

1 King-size bed

City view

Shower

room details

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Superior Double or Twin Room

Max:

2 persons

27 m²

Bed options:

1 King-size bed

City view

Shower

room details

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Deluxe Double or Twin Room

Max:

2 persons

28 m²

Bed options:

2 Single beds

City view

Shower

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Kuala Lumpur 2.5 km

Airports

Sultan Abdul Aziz Shah (SZB) 31.1 km

Kuala Lumpur International (KUL) 59.9 km

Train

Old Kuala Lumpur Railway Station 1.8 km

Ampang Park Station 2.2 km

Underground

Bukit Bintang400 m

Merdeka800 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Relaxing Spa Experience

“I indulged in an amazing power massage at 'Rimba Spa' after exploring the city all day. It was a rejuvenating hour that made me feel as if I had just awakened, completely refreshed and relaxed. The atmosphere was tranquil, making it a perfect escape.” view full review

Late Night Dining Delight

“During my stay, I discovered the hotel's dining options were quite satisfying. I particularly enjoyed the buffet breakfast, which had ample choices that catered to different tastes, ensuring I was well-fueled for a day out. It was a reasonable price for the quality offered.” view full review

Well-Equipped Gym

“The fitness center was excellent with a variety of modern equipment. I was able to complete my workout routine without any hassle. The gym provided a great environment to stay active during my trip.” view full review

Comfortable Room Amenities

“My room was quite comfortable with a king-sized bed and a clean bathroom that included both a shower and a bathtub. The minibar was well-stocked, and I appreciated the working desk and sofa, which made it easy for me to unwind and catch up on some work.” view full review

General

Non-smoking property
Free Wi-Fi
Paid on-site car park
Safe deposit box
Limited time reception
Concierge desk
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
Gift/Newsstand
Coffee shop
Florist/Flower shop

Guest Parking

Electric kettle

Services

Paid airport shuttle
Paid city shuttle
24-hour room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Doctor on call
Wedding services
Limousine service
Shops/Commercial services
Newspaper service
Bell staff/Porter

Dining

Paid breakfast
Restaurant
Bar/ Lounge area
Halal food

Business

Business centre
Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's pool

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Ballroom
Garden area

Room features

Air conditioning
Mini-bar
Adjoining rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Jalan Bukit Bintang 17-21, Kuala Lumpur, Malaysia, 47800

Map view

Jalan Bukit Bintang 17-21, Kuala Lumpur, Malaysia, 47800

City landmarks

Event hall

Petronas Twin Towers

2.0 km

Mall

Chinatown

1.4 km

Mall

Suria KLCC

1.9 km

Market

Central Market

1.7 km

Park

KLCC Park

2.8 km

Kuala LumpurMalaysia

Dataran Merdeka

1.9 km

Aquarium

Aquaria

1.8 km

Pagoda

Sri Maha Mariamman Temple

1.6 km

Event hall

Kuala Lumpur Convention Centre

1.4 km

Mall

Fahrenheit 88 Shopping Mall

850 m

Mosque

National Mosque of Malaysia

2.6 km

Museum

Islamic Arts Museum Malaysia

2.1 km

Mall

Lot 10

850 m

Mall

Pavilion KL

740 m

Park

Kuala Lumpur Bird Park

2.2 km

Stadium

Merdeka Stadium

2.5 km

Stadium

Stadium Negara

2.5 km

7 Jalan Bintang

Low Yat Plaza

1.1 km

Mall

Petaling Street

1.6 km

Theme Park

Berjaya Times Square Theme Park

1.1 km

Jalan Raja Merdeka Square

Sultan Abdul Samad Building

1.9 km

Park

KL Forest Eco Park

1.4 km

KLCC - Bukit Bintang Pedestrian Walkway

1.3 km

Jalan Tun H.S. Lee No.168

Temple Guan Di

1.3 km

Mosque

Jamek Mosque

2.1 km

Shopping Area

The Weld

1.2 km

No 26 Jalan Sultan Hishamuddin

National Textile Museum

2.4 km

Nearby

Kuala LumpurMalaysia

Alor Street

210 m

Mall

Sungei Wang Plaza

570 m

Museum

Museum of Illusions

530 m

Restaurants

Opium KL

470 m

50 Changkat Bukit Bintang

Fuddruckers Malaysia

60 m

Lot 10 Jalan Bintang Lot R1 & R2

Kaihomaru

60 m

Federal Hotel Jalan Bukit Bintang

Q Bistro Nasi Kandar

80 m

C-37

Outback Steakhouse BB Park

210 m

BB Park

Wong Ah Wah Restaurant

130 m

7 Jalan Alor

Kedai Makanan Choi Keng

160 m

No. 11 Jalan Alor

Bintang Revolving Restaurant Federal Hotel

140 m

35 Jalan Bukit Bintang The Federal Kuala Lumpur

Antipodean Bukit Bintang

120 m

16 Jalan Alor Ground Floor

Matahari Kitchen & Bar

120 m

Jalan Bukit Bintang

Reviews and Ratings

Feedback from previous guests about their experience.

56%

enjoyed the hotel and would happily stay again

5.6/10

Guest rating

Rooms

5.2

Location

7.6

Service

5.0

Dining

5.0

3/5 based on 1269 reviews

#321 of 500 hotels in Kuala Lumpur based on Tripadvisor

Homer

United States, March 2025

5.2/10

I had high hopes for my stay at Royale Chulan Bukit Bintang, given its location in the heart of Bukit Bintang. but I encountered several disappointments. The service left a lot to be desired, particularly at check-in, and the room's outdated condition didn’t help either. On a positive note, the pool was enjoyable, and the location was perfect for accessing major shopping venues.

Rooms

5.0

The room was quite disappointing; it felt old and had a smell that wasn't pleasant. There were just two single beds, a non-functioning coffee machine, and no iron board available.

Service

5.0

The staff's service was lacking, particularly at check-in. The front desk staff didn’t greet me and seemed uninterested. Even during my requests, the responses were unhelpful, which was frustrating for someone in the hospitality line like myself.

Location

8.0

The hotel's location is its best feature. It's right in the city center, with easy access to shopping malls and a variety of restaurants. Plus, there’s an Indian restaurant just across the street that's worth visiting.

Dining

5.0

Breakfast options were rather limited for a westerner, and the service during meals was lacking despite the food being decent overall.

Facilities

6.0

The facilities were standard, with some basic services like dry cleaning and 24-hour room service. however, I encountered issues when trying to order room service because of the deposit mistake at check-in.

James

United States, January 2025

6.2/10

I stayed at Royale Chulan Bukit Bintang and was impressed by the hotel's prime location in the heart of Bukit Bintang. However, I found the accommodations were quite rundown and needed significant maintenance. The breakfast options were limited and not very high-quality, which detracted from the overall experience. 🏨🥐

Rooms

5.0

I booked a deluxe room, but it was disappointing as it appeared very old and not well-maintained. I encountered issues like a slippery bathroom floor and an air conditioning unit that wasn't functioning properly, making for an uncomfortable stay.

Service

5.0

The check-in process was straightforward, but the reception staff seemed overwhelmed, leading to long wait times. Additionally, my requests for housekeeping attention went unaddressed during my stay.

Location

8.0

This hotel is perfectly situated in the bustling Bukit Bintang area, making it convenient for exploring local attractions and dining options.

Dining

5.0

Breakfast was rather disappointing with limited choices and poor quality. The egg station was extremely busy, and overall, the dining experience could use a major upgrade.

Facilities

5.0

The hotel offers various facilities like room service and housekeeping, but the cleanliness and maintenance issues were concerning, particularly regarding my room.

Thomas

United States, January 2025

7.0/10

I had a mixed experience at Royale Chulan Bukit Bintang. The location is fantastic, putting me right in the heart of Bukit Bintang and close to shopping malls. However, my room had some issues, including a smelly bathroom and problematic amenities. The breakfast left a lot to be desired with limited options and long queues at the egg bar, which made the overall experience less enjoyable.

Rooms

6.0

I found the room just okay, but the bathroom had an unpleasant odor and flooding issues, which were frustrating. Housekeeping did a good job, though.

Service

5.0

The service was hit and miss; while the concierge was helpful, the front desk staff was quite rude and uninformative. This made for a bit of a frustrating experience.

Location

8.0

The location is amazing, right in the center of Bukit Bintang, making it easy to explore the area and access shopping malls. Getting back to the airport was also convenient.

Dining

5.0

Breakfast was disappointing, with limited choices and long waits. I mostly ended up having toast and fruit, which was quite basic. Seeing others pile their plates high was off-putting.

Facilities

5.0

The facilities seemed decent overall, but I didn’t use the pool and faced issues with the bathroom amenities. Plus, the whole hotel needs better maintenance.

Dale

United States, November 2024

5.0/10

My stay at Royale Chulan Bukit Bintang was a mixed bag. The location was fantastic for shopping, right in the heart of Bukit Bintang, but I faced some serious issues with the room and service. Check-in was smooth, but the air conditioning in my room was an absolute nightmare. The breakfast was pretty basic and not great, especially with the chaotic buffet scene. Overall, I don't think I'll be staying here again due to the disappointing aspects of my visit.

Rooms

5.0

The room itself was fine, but the air conditioning was warm at midnight, and the overall cleanliness and maintenance were lacking. I faced issues with water in the bathroom flooding, which was really annoying.

Service

5.0

While the check-in process was smooth, the front desk staff was unhelpful and rude when I tried to address the AC issue. It felt like they prioritized their SOP over my experience, which was frustrating.

Location

8.0

The location is awesome, right in the city center and close to many major shopping spots. It made exploring Kuala Lumpur super easy!

Dining

5.0

Breakfast was quite basic and lacked variety, with long lines at the egg bar. The choice was limited and not appealing for someone looking for more substantial options.

Facilities

5.0

The hotel had decent facilities, but I didn’t use the pool and found some aspects lacking overall. Housekeeping was fine, but some amenities were outdated.

Jack

United States, October 2024

5.4/10

I had a mixed experience at Royale Chulan Bukit Bintang. The hotel's location is fantastic, right in the center of the action, making it easy to access various attractions. However, I encountered some cleanliness issues during my stay, including the presence of bugs. The breakfast options were quite limited and didn't change throughout my visit, which was disappointing.

Rooms

5.0

While my room had a nice view, I found it not as clean as I expected and in need of renovation. The air conditioning struggled, especially for larger spaces.

Service

5.0

I received decent service from some staff members, but I did encounter unfriendly behavior from one receptionist, which soured the experience a bit.

Location

6.0

Being situated in the heart of Bukit Bintang was a huge plus for me. I could easily walk to Alor Street for great food and shopping venues nearby.

Dining

5.0

The breakfast didn't offer much variety and was mostly the same throughout my stay, which was a letdown for someone looking for more options.

Facilities

5.0

The hotel did have useful facilities like 24-hour room service and housekeeping, but some areas definitely need improvement. The pool was not well-maintained.